IrelandOpen tenderKind of contract: Services
Ireland – Investigation and security services – Provision of a Case Management and Reporting Solution and Related Services
- Buyer
- Fiosrú - Office of the Police Ombudsman · Ireland
- Posted
- 2 November 2026
- Deadline
- 30 November 2026
- Reference number
- 756744-2026
- CPV codes
- 79700000, 79720000, 72000000, 72230000, 72250000, 72240000, 48612000
- Place of delivery
- IE061 (Ireland)
In short
- Wanted: Ireland – Investigation and security services – Provision of a Case Management and Reporting Solution and Related Services.
- Estimated value: €12,500,000, as the notice states it.
- Buyer: Fiosrú - Office of the Police Ombudsman, Ireland.
- Offers by 30 November 2026, 27 days left.
Can a company from Türkiye take part?
The buyer decides on Turkish bids
- Türkiye has no procurement agreement with this market: a Turkish firm has no right of access, but the buyer may accept its bid.
Rests on: Directive 2014/24/EU, Art. 25; Court of Justice, C-652/22 Kolin (22 October 2024)
Guidance from the official rules, not legal advice: the tender documents decide.
Next step
You have time: download the notice and its documents, and send your questions to the buyer well before the deadline.
If taking part directly is unclear, go in with a partner or distributor in that country.
Documents to prepare
The full list of what to submit is in the tender documents at the source.
Market context
3 companies in Türkiye fit this opportunity.
Items
| Item | Quantity | Codes |
|---|---|---|
| Ireland – Investigation and security services – Provision of a Case Management and Reporting Solution and Related Services The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner and promoting confidence in the process for resolving complaints and in investigations. The Case Management System will allow for the generation of key, accurate reports that will inform the organisation of its efficiency but also will identify trends and patterns in complaint types. | — | cpv:79700000, nace:80, nace:80.1, cpv:79720000, cpv:72000000, nace:62, nace:63, cpv:72230000, cpv:72250000, cpv:72240000, cpv:48612000, nace:58, nace:58.2 |