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CzechiaF26-080386OpenOpen tenderKind of contract: Services

Czechia – Helpdesk services – POSKYTOVÁNÍ SLUŽEB SERVICE DESK A DESKTOP

NET4GAS, s.r.o. (Czechia) published a procurement notice for: Czechia – Helpdesk services – POSKYTOVÁNÍ SLUŽEB SERVICE DESK A DESKTOP. Offers are due by ; source: TED; 15 Turkish suppliers fit by Birlesa's matching.

BuyerNET4GAS, s.r.o.

Deadline
10 days left24 November 2026, 13:00
Grade
Grade B: Possible2 of 4 met
Can a Turkish company bid?
The buyer decides on Turkish bidsno right of access

Last updated: (the latest change its source reported)Seen at TED 12 hours ago

Can a company from Türkiye take part?

The buyer decides on Turkish bids

  • Türkiye has no procurement agreement with this market: a Turkish firm has no right of access, but the buyer may accept its bid.

Rests on: Directive 2014/24/EU, Art. 25; Court of Justice, C-652/22 Kolin (22 October 2024)

Guidance from the official rules, not legal advice: the tender documents decide.

Grade B: PossibleWhy this grade?

  • Taking part: Not known.Whether to accept a Turkish bid is up to the buyer
  • Supply: Yes.A service: can be provided from Türkiye
  • Türkiye's strength: Not known.No product code: Türkiye's strength here cannot be measured
  • Turkish suppliers: Yes.15 Turkish suppliers fit

Items

Items
ItemQuantity
Czechia – Helpdesk services – POSKYTOVÁNÍ SLUŽEB SERVICE DESK A DESKTOP Opakované zadávací řízení ke zrušenému zadávacímu řízení Z . Předmětem plnění této veřejné zakázky jsou služby Service Desk, služby podpory koncových stanic, služby podpory ostatních zařízení a drobného HW a služby podpory LAN. Předmětem plnění jsou dále služby na bázi Time & Material a asistenční služby poskytované v rámci plánu ukončení služeb. Jednotlivá dílčí plnění této zakázky tedy jsou: a) Service Desk: předmětem služby je poskytnutí jednotného kontaktního místa (Single Point of Contact) Service Desku a komunikačních kanálů pro uživatele služeb i pro zadavatele; b) Podpora koncových stanic: předmětem služeb je poskytování podpory technického vybavení (HW) a programového vybavení (SW) koncových stanic; c) Podpora ostatních zařízení a drobného HW: předmětem plnění jsou paušální služby a služby na vyžádání týkající se jednoho ze zařízení typu: mobilní koncové zařízení, modem, IP telefon, drobný HW, lokální či síťová tiskárna, multifunkční zařízení, plotter; d) Podpora LAN: předmětem plnění je patchování kabeláže, udržování aktuálnosti dokumentace náležící ke kabeláži, zásuvkám a patch panelům; e) Služby na bázi Time & Material: předmětem je čerpání služeb specialistů v předem definovaných rolích na základě individuálních objednávek.—
Show the codes
  • 1. cpv:72253100, nace:62, nace:63, cpv:72253000, cpv:50322000, nace:33, nace:33.1, cpv:50323100, cpv:72267000, cpv:72710000

How do I apply?

The steps for a TED notice, from its official pages:

What to do now

You have time: download the notice and its documents, and send your questions to the buyer well before the deadline.

If taking part directly is unclear, go in with a partner or distributor in that country.

  1. Open the notice on TED and read its Summary; under “Languages and formats”, download the signed PDF in the official language or a translation.

    Source: ted.europa.eu(opens in a new tab)
  2. Read the whole notice and follow it: a competition notice tells tenderers what the procedure is and how it will be carried out.

    Source: ted.europa.eu(opens in a new tab)
  3. Check the “Procedure overview” tab for change notices: a change notice carries the buyer's corrections and is the latest version.

    Source: ted.europa.eu(opens in a new tab)
  4. Sign in to TED and create an alert on the notice to get an email whenever a related notice is published.

    Source: ted.europa.eu(opens in a new tab)
  5. Submit your offer before the deadline: 24 November 2026.

  6. When taking part directly is not certain, applying with a partner in the buyer's country helps.

The European Commission's guidance helps EU buyers tell which non-EU bidders have secured access to EU tenders; Türkiye is not among the 22 GPA parties the Commission lists.

The steps were read from the official pages on 6 November 2026; the notice and its documents always set the rules that apply.

Go to the source(opens in a new tab)

Documents to prepare

  • The selection criteria are set out in the procurement documents.
  • A bid guarantee is required; its amount and form are in the notice.
  • Offers are made electronically.
  • Offers in: Czech.

Read from the notice's own codes, not its text.

The full list of what to submit is in the tender documents at the source.

Notice details

Place of delivery
Czechia
Posted
20 October 2026
Deadline
24 November 2026, 13:00
Reference number
726110-2026
CPV codes
722531007225300050322000503231007226700072710000

Market context

15 companies in Türkiye fit this opportunity.

The buyer's page

History

  1. First seen by Birlesa: 27 October 2026
  2. 10 November 2026 · Deadline changed: 24 November 2026 → 24 November 2026
  3. 10 November 2026 · Deadline changed: 24 November 2026 → 24 November 2026
  4. 10 November 2026 · Deadline changed: 24 November 2026 → 24 November 2026
  5. 10 November 2026 · Deadline changed: 24 November 2026 → 24 November 2026
  6. 10 November 2026 · Deadline changed: 24 November 2026 → 24 November 2026
  7. 10 November 2026 · Deadline changed: 24 November 2026 → 24 November 2026
  8. 11 November 2026 · Deadline changed: 24 November 2026 → 24 November 2026

Changes are recorded since 5 November 2026.

Published on

When the same tender appears on several portals, all of them are listed.

TED, Tenders Electronic Daily (ted.europa.eu)

Source: TED, © European Union. Licence(opens in a new tab)

Birlesa shows this notice in its own layout; the official notice is at its source.

Matched with 15 suppliers

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